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Terms of Service

Last updated: May 19, 2026

1. Introduction and Acceptance

These Terms of Service (“Terms”) form a binding agreement between you (“you”, “User”) and WEB FARM LTD, a company registered in United Kingdom under company number 13271877, with registered office at 71-75 Shelton Street, London, Greater London, United Kingdom, WC2H 9JQ (“Courselly”, “we”, “us”, or “our”). The Terms govern your access to and use of the online learning platform available at https://courselly.com and any related services (collectively, the “Platform”).

By creating an account, subscribing, or otherwise using the Platform, you confirm that you have read, understood, and agreed to these Terms, our Privacy Policy, and our Acceptable Use Policy. If you do not agree, you must not use the Platform.

2. Eligibility

To use the Platform, you must:

  • Be at least 16 years old, or the age of digital consent in your country, whichever is higher
  • Have the legal capacity to enter into a binding contract under the laws of your country
  • Not be barred from using the Platform under any applicable law

If you are using the Platform on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

3. Accounts

3.1. To access most features, you must create an account by providing accurate, current, and complete information.

3.2. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at support@courselly.com if you suspect unauthorised access.

3.3. Accounts are personal and non-transferable. You may not share, sell, or lease your account.

3.4. We may refuse to create, suspend, or terminate accounts that violate these Terms or applicable law.

4. Subscriptions, Payments, and Billing

4.1. Subscription model. Access to courses is provided on a subscription basis. The current subscription plans, prices, and features are displayed on the Pricing page.

4.2. Billing cycle. Subscriptions are billed in advance on a recurring basis (monthly, 3-monthly, 6-monthly or annually, depending on the plan you select). The billing cycle begins on the date you activate your subscription and renews automatically on the same date each period.

4.3. Payment processor. Payments are processed by Stripe Payments Europe, Ltd., our authorised payment service provider (“PSP”). By providing payment information, you authorise us and Stripe to charge your selected payment method for all amounts due. Stripe’s terms and privacy policy apply to payment processing: https://stripe.com/legal and https://stripe.com/privacy.

4.4. Authorisation for recurring charges. You expressly authorise recurring charges to your payment method for each renewal period until you cancel. You are responsible for keeping your payment information accurate and up to date.

4.5. Failed payments. If a charge fails, we may retry the payment, suspend access to paid content, and ultimately terminate your subscription. You remain responsible for any amounts owed.

4.6. Taxes. Prices may be displayed exclusive or inclusive of VAT and other applicable taxes, as required by law. Where we are obliged to collect VAT, it will be added at checkout based on your billing country.

4.7. Price changes. We may change subscription prices from time to time. Changes will not affect the current billing period and will be communicated at least 30 days in advance by email. If you do not accept a price change, you may cancel your subscription before it takes effect.

4.8. Currency and conversion fees. All prices are displayed in the currency shown at checkout. Your bank or card issuer may apply currency conversion or international transaction fees, for which we are not responsible.

5. Cancellation

5.1. You may cancel your subscription at any time through your account settings or by emailing support@courselly.com.

5.2. Cancellation takes effect at the end of the current billing period. You retain access to paid content until that date.

5.3. Cancellation does not automatically entitle you to a refund. See Section 6 (Refund Policy) for refund terms.

6. Refund Policy (30-Day Money-Back Guarantee)

6.1. EU statutory right of withdrawal. If you are a consumer in the European Union, you have a statutory right under Article 9 of Directive 2011/83/EU to withdraw from a distance contract within 14 days without giving any reason. However, by starting to access digital content (such as courses) before the end of the 14-day period, you expressly consent to immediate performance and acknowledge that you lose your statutory right of withdrawal once performance has begun, as permitted by Article 16(m) of the Directive.

6.2. 30-day money-back guarantee. In addition to (and going beyond) any statutory rights, we offer a voluntary 30-day money-back guarantee on first-time paid subscriptions. If you are not satisfied with the Platform, you may request a full refund within 30 days of your initial paid subscription charge, subject to the conditions below.

6.3. Conditions of the money-back guarantee. The 30-day refund is available only if:

  • You request the refund within 30 calendar days of your first paid subscription charge
  • You have not violated these Terms or the Acceptable Use Policy
  • You have not previously received a refund under this guarantee
  • Your usage pattern is consistent with a good-faith evaluation of the Platform (we reserve the right to deny refunds where there is evidence of abuse, such as completing the bulk of available courses within the refund window)

6.4. Renewals and subsequent payments. The money-back guarantee applies only to your first paid subscription. Subsequent renewal charges (monthly, 3-monthly, 6-monthly or annual renewals after the first period) are non-refundable, except where required by law. We recommend cancelling before a renewal date if you do not wish to be charged.

6.5. How to request a refund. Email support@courselly.com from the email address associated with your account, with the subject line “Refund request” and a brief reason. We will respond within 5 business days.

6.6. Refund processing. Approved refunds are processed via Stripe to the original payment method within 5–10 business days of approval. Your bank may take additional time to credit the funds. Refunds are made in the original payment currency.

6.7. No refunds outside the guarantee. Outside the 30-day guarantee and where not required by law, all payments are final and non-refundable. We do not provide partial refunds for unused subscription time after cancellation.

7. Course Content and Licence

7.1. Our content. All courses, videos, text, images, graphics, logos, software, and other content on the Platform are owned by WEB FARM LTD and are protected by copyright, trademark, and other intellectual property laws.

7.2. Licence granted to you. Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and view the courses for your personal, non-commercial educational use during the term of your subscription.

7.3. Restrictions. You may not download (except where a download button is expressly provided), copy, reproduce, redistribute, sell, lease, sublicense, publicly display, broadcast, modify, translate, reverse-engineer, or create derivative works from any course content. You may not use Platform content to train AI or machine learning models. See our Acceptable Use Policy for further restrictions.

7.4. Certificates. Where offered, certificates of completion are issued for personal recognition only and do not represent accredited qualifications unless expressly stated.

7.5. Educational nature. Courses are provided for informational and educational purposes only. They do not constitute professional advice (legal, financial, medical, or otherwise). You should consult a qualified professional before acting on any information provided.

8. User-Generated Content

Where you submit content (comments, reviews, feedback, profile data), you retain ownership but grant us a worldwide, non-exclusive, royalty-free, sublicensable licence to use, host, store, reproduce, modify, and display that content for the purpose of operating, marketing, and improving the Platform. You warrant that your content does not infringe any third-party rights and complies with our Acceptable Use Policy.

9.1. “Courselly” and any associated logos are trademarks of WEB FARM LTD. You may not use them without our prior written permission.

9.2. Copyright complaints. If you believe content on the Platform infringes your copyright, send a written notice to legal@courselly.com containing:

  • Identification of the copyrighted work
  • Identification of the allegedly infringing material (with URL)
  • Your contact information
  • A statement that you have a good-faith belief that the use is not authorised
  • A statement, under penalty of perjury, that the information is accurate and you are authorised to act
  • Your physical or electronic signature

We will respond to valid notices in accordance with applicable law and may remove infringing content and terminate repeat infringers’ accounts.

10. Privacy and Data Protection

Our processing of your personal data is governed by our Privacy Policy, which forms part of these Terms.

11. Service Availability and Modifications

11.1. We strive to keep the Platform available 24/7 but do not guarantee uninterrupted access. The Platform may be unavailable due to maintenance, updates, or factors beyond our control.

11.2. We may modify, suspend, or discontinue any part of the Platform at any time. Where changes materially reduce the value of your active subscription, we will offer a pro-rata refund or equivalent remedy.

11.3. We may update courses, replace content, or remove courses that are no longer maintained. We do not guarantee that any specific course will remain available throughout your subscription.

12. Suspension and Termination

12.1. You may terminate the agreement at any time by cancelling your subscription and closing your account.

12.2. We may suspend or terminate your account immediately, with or without notice, if:

  • You materially breach these Terms or the Acceptable Use Policy
  • You fail to pay subscription fees
  • We are required to do so by law or by a competent authority
  • We discontinue the Platform

12.3. Upon termination, your right to access the Platform ends immediately. Sections that by their nature should survive (intellectual property, disclaimers, limitation of liability, governing law, dispute resolution) will survive termination.

13. Disclaimers

To the maximum extent permitted by law:

  • The Platform and content are provided “as is” and “as available”, without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement
  • We do not warrant that the Platform will be error-free, secure, or uninterrupted, or that any defects will be corrected
  • We do not guarantee any specific learning outcome, career advancement, income, or result from using the Platform
  • The Platform is not a substitute for professional advice

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable consumer law.

14. Limitation of Liability

14.1. To the maximum extent permitted by law, our total aggregate liability to you for any claims arising from or relating to these Terms or the Platform is limited to the total amount you paid us in the 12 months preceding the event giving rise to the claim, or EUR 100, whichever is greater.

14.2. We are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, data, goodwill, or business opportunities, even if advised of the possibility.

14.3. Nothing in this Section excludes liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot be excluded under applicable law. If you are a consumer, your statutory rights are not affected.

15. Indemnification

You agree to indemnify and hold harmless WEB FARM LTD, its officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:

  • Your breach of these Terms or the Acceptable Use Policy
  • Your misuse of the Platform
  • Your infringement of any third-party rights
  • Your user-generated content

This Section does not apply to consumers to the extent prohibited by mandatory consumer protection law.

16. Governing Law and Jurisdiction

16.1. These Terms are governed by the laws of the United Kingdom, without regard to conflict-of-laws principles.

16.2. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom, except that consumers may also bring proceedings in their country of residence as provided by applicable EU consumer protection law.

16.3. Online dispute resolution. EU consumers may use the European Commission’s Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr. We are not obliged to participate in alternative dispute resolution proceedings before a consumer arbitration board, but we will consider doing so on a case-by-case basis.

17. Changes to These Terms

We may update these Terms from time to time. Material changes will be notified by email or through a prominent notice on the Platform at least 30 days before they take effect. Continued use after the effective date constitutes acceptance. If you do not agree to the changes, you may cancel your subscription before they take effect.

18. Miscellaneous

  • Entire agreement. These Terms, together with the Privacy Policy and Acceptable Use Policy, constitute the entire agreement between you and us regarding the Platform
  • Severability. If any provision is found unenforceable, the remaining provisions remain in full force
  • No waiver. Our failure to enforce any right is not a waiver of that right
  • Assignment. You may not assign your rights without our written consent. We may assign our rights and obligations to an affiliate or in connection with a merger or acquisition
  • Force majeure. We are not liable for delays or failures caused by circumstances beyond our reasonable control
  • Notices. We will send notices to the email address associated with your account. You may send notices to legal@courselly.com
  • Language. These Terms are drafted in English. Any translation is provided for convenience; the English version prevails in case of conflict

19. Contact

For questions about these Terms: